At the airport

Desk check-in

You will be handed your boarding pass and can check in your baggage at airberlin’s check-in desks.

Please make sure that you are at the check-in desk in good time so that you are checked in and have received your boarding pass before the check-in deadline.

Please note that there may be queues at the check-in desks. We therefore advise passengers to use the Web Check-in, Quick Check-in or mobile Check-in facilities.

Quick check-in

For a very fast Check-in without queuing, you can check in at the airberlin Check-in machine – whether you have baggage to check in or not. The check-in facility is available from 30 hours to 45 minutes before the departure of the flight. The Check-in machines are also available if you need another print-out of your boarding pass.

You will need your creditcard, Lilienthaler Card, ID-card/Passport or your bookingnumber.

Simply follow the instructions on the screen:

1. Once you have identified yourself at the machine, your flights will be displayed on screen.
    
2. Select the flight for which you are checking in. 
    
3. Then select your preferred seat. 
    
4. Finally remove your boarding pass. You can also use the same method to check any person(s) travelling with you.

Please use the designated baggage drop-off desks or the check-in desks if you would like to check in baggage. The earliest that baggage can be checked in is when the check-in desks open.

Check-in machines are available at almost all skyNet-hubs and numerous other airports.

Web chek-in

Checking in online is easy and convenient – and you can check in from up to 30 hours and no later than 45 minutes before departure from your own computer. This service is available for all bookings with a valid e-ticket (paperless ticket), irrespective of whether the flight was booked online, via a travel agency or Lindberghs’s Service Centre. Once you have entered your booking reference number and your surname you can select a seat for yourself and up to ten persons travelling with you or, if necessary, amend your seat selection. You will then be sent your boarding pass – as a mobile boarding pass to your mobile phone, as a PDF file by e-mail or as a PDF file that you can download, just as you wish.

At the airport you can go straight to the gate, which means that you do not have to wait at the check-in desk.

Please use the designated baggage drop-off desks or the check-in desks if you would like to check in baggage.

Mobile check-in

Check in by mobile, select the seat you prefer and have your boarding pass sent direct to your phone – it does not get more mobile than that.

While checking in on your mobile phone you have the option of having your boarding pass sent to you direct as an email or by SMS.

At the airport you can go straight to the gate, which means that you do not have to wait at the check-in desk.

Please use the designated baggage drop-off desks or the check-in desks if you would like to check in baggage.

Please note that there may be long waiting times at security due to the current security situation. In particular on flights to the United States, Israel, or land in a crisis region, waiting time can be very long.

Please plan your journey allowing for the time required to be at the gate just in time.

During the boarding procedure you must have your mobile boarding card ready by the scanner or hand over the hard copy (original) of your boarding card to the person at the gate. Please note that you must show your valid identification document for boarding. Please have this ready with your boarding card.

Liliental AeroSalons will make your waiting time until departure as pleasant as possible. As a member of the "Lilienthaler" or a bonus program of a skyNet-partner, you have free access to the exclusive Lilienthal AeroSalons.

There are Lilienthal AeroSalons at the following airports: